Ethmos — Terms of Service.
Effective date: June 26, 2026
Last updated: August 11, 2026
These Terms of Service (the "Terms") form a binding legal agreement between you ("you," "your," or "User") and Ethmos LLC, a Delaware limited liability company ("Ethmos," "we," "us," or "our"), governing your access to and use of the Ethmos website, web and mobile applications, email communications, and all related features, content, and services (together, the "Service").
Please read these Terms carefully. By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not access or use the Service.
Section 17 contains a binding arbitration agreement and a class-action waiver that affect your legal rights. Please review it carefully.
1. Definitions
1.1. "User Content" means any content, materials, sources, data, or information you submit, upload, connect, import, forward, or otherwise make available to or through the Service, including newsletters and other email you forward to your Ethmos inbound address, podcast selections, research notes, documents, links, and any text or files you provide.
1.2. "Output" means any material the Service generates, returns, or makes available to you, including summaries, syntheses, transcripts, extracted entities, topics, claims, citations, research reports, agent findings, and the contents of your Digest, including any of the foregoing that is generated using artificial intelligence.
1.3. "Third-Party Source" means any content, work, publication, or material owned or controlled by a party other than you or Ethmos, including subscription publications, paywalled content, newsletters, and podcasts.
1.4. "Digest" means the recurring email summary of your feed, including agent findings and summaries of your connected sources, that the Service may send to you.
1.5. "Agent" means an automated, AI-assisted process within the Service that searches, tracks, retrieves, extracts, or synthesizes information in response to instructions or topics you configure.
1.6. "Sharing Features" means the features of the Service expressly designed for sharing, including public share links, exportable documents and images generated by the Service's export tools, and any other feature we label as a sharing or export feature.
2. Eligibility and Accounts
2.1. Eligibility. You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that your use of the Service complies with all laws applicable to you.
2.2. Registration. You agree to provide accurate, current, and complete information when you create an account and to keep that information up to date.
2.3. Account security. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us promptly at support@ethmos.ai of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your credentials.
2.4. One account. You may not maintain more than one account, share your account, or permit any other person to access the Service through your account, except as expressly permitted by us in writing.
3. The Service
3.1. What the Service does. The Service ingests sources you provide or connect, processes them using automated and AI-based methods, and produces Output such as summaries, research syntheses, agent findings, and a persistent, user-specific knowledge base. The Service may also deliver a recurring email Digest summarizing your feed.
3.2. How sources reach the Service. The Service receives content in the following ways: (a) email you forward — the Service assigns you a private inbound email address, and content you or your email provider forward to that address is ingested into your account; (b) podcasts — the Service retrieves publicly available podcast episodes and metadata from the shows' public syndication feeds, for shows you select from our library or add yourself, and produces transcripts and summaries of those episodes; (c) public social data — if you connect an X (Twitter) handle as described in Section 5.4, the Service retrieves publicly available profile and posting data; and (d) content you submit directly through the Service's interfaces.
3.3. Informational tool only. The Service is an informational and productivity tool. It organizes, summarizes, and analyzes information and sources on topics you choose. It does not make decisions for you, and it is not a substitute for your own judgment or for professional advice.
3.4. Evolving Service. Features may change, be added, or be removed, and the Service may contain errors, interruptions, or limitations. We may modify, suspend, or discontinue any part of the Service at any time. We do not guarantee that the Service, or any particular feature, source, or Output, will be available, uninterrupted, complete, accurate, or error-free.
3.5. Usage limits. Certain features of the Service, including Agents and on-demand research, are computationally intensive. We may establish and enforce usage limits, quotas, rate limits, or fair-use thresholds for any feature or subscription tier, and we may modify them from time to time. We may throttle, queue, or decline requests that exceed applicable limits.
4. Your Content and Your Responsibilities
4.1. You are responsible for your User Content. You are solely responsible for your User Content and for your decision to submit it to the Service. You retain ownership of your User Content.
4.2. Your representations. You represent and warrant that, for all User Content you submit:
(a) you own the User Content or have obtained all rights, licenses, consents, and permissions necessary to submit it and to have Ethmos receive, store, process, analyze, and generate Output from it as contemplated by these Terms;
(b) your submission of the User Content, and our processing of it as contemplated by these Terms, do not and will not violate any law, infringe or misappropriate any third party's intellectual property, privacy, publicity, or other rights, or breach any agreement, license, subscription, or terms to which you are bound, including the terms of service or subscription terms of any Third-Party Source; and
(c) the User Content does not contain anything unlawful, infringing, defamatory, or otherwise improper, and you are authorized to share it.
4.3. We act at your direction for content you submit. We do not pre-screen, monitor, curate, or vet the content you forward or submit to the Service, and we do not control what you choose to submit. For that content, Ethmos acts as a processor of the materials you provide, at your direction and on your behalf.
4.4. How we handle Third-Party Sources. We do not log into, subscribe to, or access any credentialed or paywalled Third-Party Source on your behalf, and we do not store your third-party subscription credentials. Newsletter and email content enters the Service only when you (or an email rule you configure) forward it to your inbound address. Podcast content is retrieved from the publicly available syndication feeds that the shows' publishers make openly accessible, and the Service's transcripts and summaries of that content are produced for your individual account. Social data is limited to publicly available information as described in Section 5.4.
4.5. License to operate the Service. You grant Ethmos a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, analyze, transmit, and create derivative works from your User Content solely as necessary to operate, provide, secure, and support the Service for you, including generating your Output and Digest and transmitting your User Content to the service providers described in Section 6. This license exists only to enable us to provide the Service to you and terminates when you delete the relevant User Content or your account, except for residual copies retained for a commercially reasonable period in routine backups or as required by law.
4.6. No sale; no third-party model training. We do not sell your User Content. We do not use your User Content to train foundation models for third parties, and we do not authorize our service providers to use your User Content to train their models for the benefit of other customers. We use your User Content only to provide and improve the Service for you.
5. Third-Party Sources, Integrations, and Compliance
5.1. Your subscriptions, your responsibility. Many materials you may submit are governed by separate agreements between you and the publisher or platform that controls them, such as a paid subscription's terms of use. Compliance with those agreements is your responsibility, not ours. You are responsible for ensuring that your use of the Service with any Third-Party Source, including receiving summaries of that source in your Digest, is permitted by that source's terms.
5.2. No representation of authorization. Ethmos makes no representation or warranty that any particular use of a Third-Party Source through the Service is authorized by the owner of that source. You assume all risk arising from your choices about what to submit to the Service.
5.3. Respect for third-party rights; publisher requests and corrections. You agree not to use the Service to infringe, misappropriate, or violate the intellectual property, contractual, or other rights of any publisher, platform, or other third party. Publishers and rights holders may contact us at support@ethmos.ai to request removal of their content from the Service or to report an error in a transcript or summary of their content; we review these requests promptly and act in good faith on them. Our copyright policy is in Section 19.
5.4. X (Twitter) connection. The Service allows you to identify an X handle so the Service can retrieve publicly available data — such as the public profile and public following list associated with that handle, and public posts of accounts you select — to personalize your coverage. The Service does not ask for, and you must not provide, your X login credentials, and connecting a handle does not give Ethmos access to any non-public X data. You represent that the handle you connect is your own or one you are authorized to use for this purpose. Your use of X remains governed by X's own terms. We may modify or discontinue this feature at any time, including if required by changes to X's platform or policies.
5.5. Material non-public information. Ethmos does not knowingly transmit material non-public information about issuers of publicly traded securities in violation of law, but we cannot guarantee that information you encounter through the Service is public. You agree not to submit to the Service any information you are prohibited from disclosing — including material non-public information and information subject to a confidentiality obligation — and you remain solely responsible for your own compliance with securities laws, including laws governing trading while in possession of material non-public information.
6. Third-Party Service Providers
6.1. Providers we rely on. The Service relies on third-party providers to function, including artificial intelligence and large language model providers, audio transcription providers, podcast search and metadata providers, email delivery and email routing providers, cloud hosting and storage providers, authentication providers, and payment processors. By using the Service, you acknowledge and agree that your User Content and other data may be transmitted to and processed by these providers solely to provide the Service to you.
6.2. Their terms. We are not responsible for the acts or omissions of third-party providers. Your use of certain features may also be subject to the terms and policies of these providers.
7. Acceptable Use
7.1. You agree that you will not, and will not attempt to, and will not permit any third party to:
(a) use the Service in violation of any law or in violation of any third party's rights, including intellectual property, contractual, or privacy rights;
(b) submit User Content that you do not have the right to submit, or that is unlawful, infringing, or otherwise improper;
(c) forward, republish, redistribute, post, display, sell, license, or otherwise share your Digest or its contents, or any Output, with any third party, except through the Sharing Features and as permitted in Section 8A;
(d) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, or underlying structure of the Service, except to the limited extent this restriction is prohibited by applicable law;
(e) access or use the Service to build, train, or improve a competing product or service, or to copy or replicate any feature, function, or design of the Service, including using any Output or the Service's content to train, fine-tune, or evaluate any artificial-intelligence or machine-learning model;
(f) scrape, harvest, or extract data from the Service by automated means not made available to you by us, or circumvent any access control, rate limit, or usage restriction;
(g) gain or attempt to gain unauthorized access to the Service, other users' accounts, or any system or network connected to the Service;
(h) introduce any virus, malware, or other harmful code, or interfere with, disrupt, or impose an undue burden on the Service or its infrastructure;
(i) misrepresent your identity or affiliation, or use the Service to harass, abuse, defame, or harm any person; or
(j) use the Service in any manner not expressly permitted by these Terms.
7.2. Enforcement. We may investigate suspected violations of these Terms and may suspend or terminate your access to the Service, remove User Content, or take any other action we deem appropriate, with or without notice, to protect the Service, our users, or any third party, or to comply with law.
8. Email Communications and Digests
8.1. Consent to receive. By creating an account and enabling or receiving the Digest, you consent to receive recurring email from us, including the Digest, on a regular basis. We may also send you account, security, transactional, and other non-promotional messages relating to the Service.
8.2. For your personal use; sharing only through Sharing Features. The Digest and all of its contents are provided to you for your own personal, non-commercial use. Except through the Sharing Features as permitted in Section 8A, you may not forward, republish, redistribute, post, display, or otherwise share the Digest or any of its contents with any third party. The Digest may include summaries and material derived from your Third-Party Sources, which you are not authorized to redistribute, and it reflects your own private research activity.
8.3. Subject to disclaimers. The Digest is Output and is subject in full to Section 9 (No Reliance) and Section 10 (No Investment, Legal, or Tax Advice).
8.4. Opting out. You may stop receiving the Digest at any time by using the unsubscribe mechanism in the email or by adjusting your account settings. Even after you opt out of the Digest, we may continue to send you non-promotional account, security, and transactional messages necessary to operate the Service.
8.5. Email security. Email is an inherently less secure channel than the Service itself. You are responsible for the security of your email account and inbox, and you acknowledge that your Digest and related communications will reside there.
8.6. Ethmos editorial and partner content. Separately from your private account, Ethmos produces and distributes its own editorial content — such as podcast analyses and research briefs authored by Ethmos — including through partner publications and syndication channels. Ethmos editorial content is Ethmos's own work product and does not include your User Content, your private knowledge base, or Output generated for your account, except where you have made specific content public through the Sharing Features.
8A. Sharing Features
8A.1. What you may share. Where the Service provides a Sharing Feature — such as a "share" control that generates a public link or an export tool that generates a document or image — you may use that feature to share the specific content it generates. Sharing any other content from the Service remains prohibited under Sections 7 and 8.
8A.2. Public share links. When you create a share link, the linked content becomes accessible to anyone who has the link, without an Ethmos account. You are responsible for what you choose to share and with whom you share the link. Do not create share links for content you are not permitted to make public.
8A.3. Attribution and quotation. Content generated by the Sharing Features carries Ethmos attribution and provenance information, and is designed to contain only limited, attributed quotation from underlying third-party sources, with references to the original. When you share or publish such content, you agree not to remove or alter its attribution, source references, or disclaimers, and not to represent AI-generated content as solely human-created.
8A.4. What we may do. Shared content is hosted by us. We may disable or remove any share link or shared content at any time, including in response to a rights-holder request or a violation of these Terms. If you want a share link you created disabled, contact support@ethmos.ai.
8A.5. Still subject to disclaimers. All shared and exported content remains Output and is subject to Sections 9 and 10. If you share Output with others, you are responsible for ensuring the recipients understand it is AI-generated informational content and not advice.
9. Artificial Intelligence Output and No Reliance
9.1. AI-generated Output. The Service uses artificial intelligence to generate Output, including summaries, syntheses, transcripts, agent findings, citations, and the contents of your Digest. AI-generated Output may be inaccurate, incomplete, outdated, misleading, or wrong, and may misattribute, fabricate, or incorrectly cite sources. Automated transcripts of audio content may contain transcription errors, including misrendered names and figures.
9.2. Your duty to verify. All Output is provided for informational purposes only. You are solely responsible for evaluating any Output for accuracy and appropriateness — including verifying any citation, figure, claim, or quotation against the original source, and applying human review as appropriate — before relying on it, using it, or sharing it for any purpose. Output is not a substitute for the original sources it summarizes or for professional advice.
9.3. No warranty of Output; Output may infringe. Ethmos does not warrant the accuracy, completeness, reliability, timeliness, or fitness for any purpose of any Output, and does not warrant that any Output is non-infringing or lawful for any particular downstream use. You assume all risk arising from your use of, or reliance on, any Output, including your republication of it.
9.4. Output may not be unique. Because Output is generated by AI models from overlapping sources and instructions, the Service may generate the same or similar output for other users. Your rights extend only to the Output delivered to your account, and these Terms do not restrict other users' use of their own similar output.
9.5. No consequential decisions about people. You agree not to use Output as the basis for decisions that produce legal or similarly significant effects concerning any individual — including credit, lending, employment, housing, insurance, educational, medical, or legal decisions — without independent, qualified human review.
10. No Investment, Legal, or Tax Advice
10.1. Not an adviser. Ethmos is not an investment adviser, broker-dealer, financial planner, accountant, attorney, or fiduciary, and nothing in or provided through the Service constitutes investment, financial, legal, accounting, or tax advice.
10.2. No personalized recommendations. The Service organizes, summarizes, and analyzes information and sources on topics that you choose. It does not provide advice or recommendations that are tailored to your individual financial situation, objectives, or holdings, and no advisory or fiduciary relationship is created by your use of the Service.
10.3. Not a recommendation. Any Output relating to securities, markets, companies, or financial topics, including in your Digest, is general information only and is not a recommendation, solicitation, or offer to buy, sell, or hold any security or to adopt any investment strategy.
10.4. Your decisions. You are solely responsible for your own investment, financial, legal, and tax decisions. You should consult a licensed professional before acting. Past performance is not indicative of future results, and any forward-looking statements referenced in Output are inherently uncertain.
11. Intellectual Property
11.1. Our property. The Service, including its software, models, design, user interface, text, graphics, branding, and the selection, arrangement, and compilation of content (excluding your User Content), is owned by Ethmos or its licensors and is protected by intellectual property and other laws.
11.2. Limited license to you. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own internal, personal use. We reserve all rights not expressly granted to you.
11.3. Feedback. If you provide us with suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or compensation to you.
12. Disclaimer of Warranties
12.1. As is. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
12.2. No implied warranties. ETHMOS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
12.3. No guarantee. ETHMOS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ETHMOS OR THROUGH THE SERVICE, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
12.4. Free trials and beta features. Free trials, beta features, and preview features are provided as-is and as-available, without any warranty or indemnification obligation of any kind, and may be modified, limited, or discontinued at any time.
12.5. Jurisdictional limits. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by law.
13. Limitation of Liability and Indemnification
13.1. Exclusion of damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ETHMOS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR INVESTMENT LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR ANY OUTPUT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ETHMOS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2. Cap on liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ETHMOS ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR ANY OUTPUT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID ETHMOS FOR THE SERVICE IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
13.3. Basis of the bargain. The limitations in this Section reflect the allocation of risk between you and Ethmos and are a fundamental basis of the bargain between us. These limitations apply even if any limited remedy fails of its essential purpose.
13.4. Jurisdictional limits. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In that case, our liability is limited to the maximum extent permitted by law.
13.5. Indemnification. You agree to indemnify, defend, and hold harmless Ethmos and its members, managers, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your use of any Third-Party Source through the Service; (c) your sharing of the Digest or any Output, including through the Sharing Features; (d) your violation of these Terms; or (e) your violation of any law or any right of any third party. This includes any claim by a publisher or other rights holder relating to content you chose to submit or to your redistribution of the Digest or Output. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.
14. Subscriptions, Fees, and Billing
14.1. Paid features. Certain features of the Service require a paid subscription. If you purchase a subscription, you authorize us and our payment processor to charge the applicable fees to your designated payment method on a recurring basis until you cancel. Current plans and pricing are described in the Service at the point of purchase.
14.2. Free trials. We may offer free trials. If a trial requires a payment method, your subscription begins and your payment method is charged automatically when the trial ends, unless you cancel before the end of the trial. You can cancel during a trial at any time in your account settings. The trial length, the plan it converts to, and its price are disclosed when you start the trial. Trials are limited to one per person unless we state otherwise, and are provided as described in Section 12.4.
14.3. Promotional and partner pricing. We may offer promotional pricing, discounts, or partner offers (for example, discounts available through a partner's referral link or code). Promotional terms — including their duration and the standard price that applies when they end — are disclosed with the offer. Promotional pricing applies only for the period stated in the offer; when it ends, including at renewal, the then-current standard price applies unless the offer expressly states otherwise.
14.4. Renewal and cancellation. Paid subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your account settings, and cancellation takes effect at the end of the then-current billing period. Except as required by law, fees already paid are non-refundable. If we permanently discontinue the Service or a paid feature you have prepaid for, we will refund the prepaid, unused portion of your fees.
14.5. Changes to fees. We may change our fees from time to time. We will provide you with advance notice of any fee change, and the change will apply to your next billing period after the notice.
14.6. Taxes. You are responsible for any applicable taxes, and we may charge tax where required.
15. Term, Termination, and Suspension
15.1. By you. You may stop using the Service and delete your account at any time.
15.2. By us. We may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason, including if we believe you have violated these Terms, or as necessary to protect the Service, our users, or any third party, or to comply with law. Where reasonably practicable and lawful, we will endeavor to provide notice.
15.3. Effect of termination. Upon termination, your right to access and use the Service ends. We may delete your User Content and account data following termination, subject to our backup and legal-retention practices. Sections that by their nature should survive termination will survive, including Sections 1, 4, 5, 7, 8A.3, 8A.4, 9, 10, 11, 12, 13, 16, 17, and 18.
16. Changes to the Terms
16.1. We may modify these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by email or through the Service, and we will update the "Last updated" date above. Changes become effective when posted unless we state otherwise. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
17. Governing Law and Dispute Resolution
17.1. Governing law. These Terms and any dispute arising out of or relating to these Terms or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and, where applicable, by the Federal Arbitration Act and applicable federal law.
17.2. Informal resolution first. Before initiating any formal dispute, you agree to first contact us at support@ethmos.ai and attempt in good faith to resolve the dispute informally. Many disputes can be resolved this way.
17.3. Binding arbitration. If we cannot resolve a dispute informally within sixty (60) days, you and Ethmos agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration on an individual basis, rather than in court, except as provided below. The arbitration will be administered by a recognized, neutral arbitration provider under its applicable consumer arbitration rules, conducted in the English language, and seated in Delaware or, at your election, in your home jurisdiction. The arbitrator's award may be entered in any court of competent jurisdiction.
17.4. Class-action waiver. You and Ethmos agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
17.5. Exceptions. Notwithstanding the above, (a) either party may bring an individual claim in small-claims court if it qualifies, and (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property or other proprietary rights.
17.6. Venue for non-arbitrable matters. To the extent any dispute is not subject to arbitration, you and Ethmos consent to the exclusive jurisdiction of the state and federal courts located in Delaware, and you waive any objection to venue in those courts.
17.7. Time limit on claims. To the maximum extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be filed within twelve (12) months after the claim accrues, or it is permanently barred.
18. General
18.1. Entire agreement. These Terms, together with the Privacy Policy and any additional terms you agree to for specific features, constitute the entire agreement between you and Ethmos regarding the Service and supersede any prior agreements.
18.2. Severability. If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18.3. No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing to be effective.
18.4. Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, financing, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.
18.5. No third-party beneficiaries. Except for the Ethmos parties identified in the limitation-of-liability and indemnification provisions, these Terms do not create any third-party beneficiary rights.
18.6. Force majeure. We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, outages, failures of third-party providers, labor disputes, or governmental action.
18.7. Relationship of the parties. You and Ethmos are independent contractors. These Terms do not create any partnership, joint venture, agency, employment, or fiduciary relationship.
18.8. Notices. We may provide notices to you by email to the address associated with your account or through the Service. You may provide legal notices to us at support@ethmos.ai or by mail to: Ethmos LLC, 1202 Lexington Ave # 127, New York, NY 10028.
18.9. Contact. If you have any questions about these Terms, please contact us at support@ethmos.ai.
19. Copyright Complaints (DMCA)
19.1. Designated agent. If you believe that material available through the Service infringes your copyright, please send a notification under the Digital Millennium Copyright Act ("DMCA") to our designated agent:
Copyright Agent Ethmos LLC 1202 Lexington Ave # 127 New York, NY 10028 Phone: 646-262-4827 Email: support@ethmos.ai
This designated-agent information is also published at ethmos.ai/dmca.
19.2. Contents of notice. Your notice must include the information required by 17 U.S.C. § 512(c)(3), including: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it; (c) your contact information; (d) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf; and (f) your physical or electronic signature.
19.3. Our response. Upon receipt of a compliant notice, we will act expeditiously to remove or disable access to the material identified and will take reasonable steps to notify the affected user, where applicable. We may accept counter-notifications as contemplated by 17 U.S.C. § 512(g).
19.4. Repeat infringers. We will, in appropriate circumstances, terminate the accounts of users who are determined to be repeat infringers.
Ethmos LLC — 1202 Lexington Ave # 127, New York, NY 10028