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PodcastComplex Systems with Patrick McKenzie (patio11)October 1, 2026

Why banks pay you to use their credit cards

Interchange, not lending, is the real engine of US credit card profitability, and rewards competition makes mid-tier credit customers chronically unprofitable.

  • Four revenue levers: Credit cards earn via net interest, interchange, fees, and marketing contributions — not primarily by selling customer data.
  • Interchange funds rewards: Business travelers' interchange spend was so lucrative issuers rebate it back as airline points/cashback, making loyalty programs 'worth strictly more than the airlines themselves.'

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